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Shipping Information

Order confirmation:
After your order is completed, you will receive an email with your order confirmation number and approximate order total.
Once your order ships, you may expect to receive an email from us with an estimated delivery date and tracking information as well as details on how to track your package.

Shipping:
We ship through United Parcel Service (UPS) ground shipping to anywhere in the USA. Orders are typically processed within 48 hours of receipt.

Flutter's US Shipping Rates:
Purchase amount / Shipping Cost for UPS Ground Shipping
$0-50 : $10
$50-75 : $12
$75-125 : $14
$125-150 : $16
$150-$300 : $18
$300+ $20

Flutter's US Expedited Shipping Options will be calculated at checkout and figured by weight.
(UPS 3 day select)
(UPS 2 day select)
(UPS overnight)

*The option of "Local Pick-Up" is available only to shoppers in or around Portland, Oregon who wish to come pick up their items from our brick-and-mortar shop.  Do not select "Local Pick-Up" if you are not able to physically come to get your order at Flutter (located on Portland's Mississippi Ave. at 3948 N. Mississippi Ave.)

Flutter's Shipping Rates for Canada:
Purchase amount / Shipping Cost for UPS Ground Shipping
$0-200 : $35
$200-350 : $50
$350 +up : $65

Order Calculation
To view the total cost of your order, add the desired items to your shopping bag. Once you are finished shopping, click "checkout" and you will be directed to the checkout page. Your total will be calculated in US dollars and will not be inclusive of duties and taxes from the US to your selected international destination.

Order confirmation:
After your order is completed, you will receive an email with your order confirmation number and approximate order total.
Customs, Tariffs and Taxes

Duties and taxes are decided by the customs agency within your country. The value of these duties and taxes, if they are incurred, will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into your country. Payment of any duties and taxes is your responsibility, and these fees are collected at the time of delivery. More information can be obtained by contacting your local customs office.